IT VALUE CHAIN

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This is how we add Value to your Information Technology...

IT VALUE CHAIN

We blend creative, strategic planning with expert knowledge to tackle the toughest challenges for today's business.  We know that a business builds its foundation on information technology.  We can assist you from the conception of your business to the expansion of your enterprise.

 

Our value includes hardware and software procurement, implementation of sourced IT products, network and systems management, technical on-site and remote support, telephony and call centre technologies, system assessment and project management.

 

Our clients can also count on our expertise in security and control, risk assessments, compliance, disaster recovery planning and many other information technology services and IT operations.

IT EX Webroot Solutions
IT EX ESET Solutions

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IT EX Malewarebytes Solutions
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Hardware and Software procurement from all leading brands

Hardware and Software procurement

We provide access to efficient and effective information technology (IT) products and services to assist businesses to stay competitive in an ever-changing  environment.

Facilitating such procurement requires us to have an in depth understanding of the technologies themselves, as well as the complexity around the commercial environments in which they are provided.

Our procurement team focuses on providing pragmatic advice, with a specific emphasis on core systems and business transformation.

We will regularly advise on licensing and the related software support, as well renting and acquiring hardware, and the associated maintenance.

We will implement and rollout any IT hardware and software for your business

Implementation and Roll out Services

Our implementation of end-to-end solutions requires the ability to identify  our client's business challenges, enable right business processes for their environment, develop a road map for swift roll-out, execute quality implementation and provide support of the implemented solution.

We are an integrated service provider with over 25 years of experience, partnering with various industry sectors that can help your organisation with the in-depth knowledge to provide answers to your industry-specific challenges.

We will manage your network and systems, and host it on your behalf.

Your company’s IT needs are our concern. As an IT Support Company, we offer a comprehensive range of managed services, technical IT support, and cloud computing services.

Our flexible packaging allows you to select multiple services, or just one, to fit your unique IT needs. We offer:

- High quality and reliability with our Certified technical experts

- We have invested in effective management tools

- Our personalised client service ensure fewer problems and faster recovery.

- Domain, Email and Website Hosting

 

We provide enterprise-level solutions, similar to what major companies use, but scaled to the needs of small and medium-sized business's.

We will support your IT remotey or on-site.

Technical On-site and Remote Support

We provide you with on-site or remote support at a fraction of the cost of a full-time IT professional. We manage day-to-day IT Services, provide impartial advice regarding IT related business issues and deliver exceptional value for money.

We take complete responsibility for our client's overall IT requirements, meaning it is our job to make sure your IT network and systems are working.

If you already have an in-house IT team we can also act as an extension of this, deploying third-line technical support and expert advice when you need it.

Our dedicated team of engineers can rapidly access your end-user systems from our Operations Centre, providing an immediate response to issues as they occur. Our service desk is operated by experienced IT professionals who have a pool of knowledge and experience to ensure the fastest turnaround on your IT related problems.

We provide any form of telephony services. In the cloud on premise or hybrid

Telephony and Call Centre Solutions

Whatever your business needs, we can deliver. Our solutions can be deployed on-premise, in cloud, or in a hybrid model to maximise your business efficiency.

 

Implement an end-to-end software based contact center technology as compared to the traditional solutions that leverage on hardware or acquired legacy systems.

 

We will manage any IT related project on your behalf.

Project Management

From planning, scheduling and controlling IS/IT projects…to managing critical interfaces with users and vendors…to balancing development needs with system maintenance…you’ll find our IT project management a key success factor to your business.

We optimise IT development and delivery processes so that you can implement information technology projects more effectively, more quickly and within budget.

IT Ex Gratia (Pty) Ltd

Ex Gratia - providing our services from a sense of obligation rather than because of any legal requirement.

Physical Address:

Sales Request:

Building 7

Cambridge Park

5 Bauhinia Street

Highveld Techno Park

Centurion

0169

Service Request:

General Information:

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